Shipping Policies
Throughout this site, “we” and “I” are used interchangeably, but it’s just me—writer, photographer, maker, teacher, and shipping agent. I take great care to ensure your new favorites are carefully packed and shipped to you.
Processing Time
The preparation and shipping time varies. For in-stock items, please allow 5-7 business days for packing and dispatch (within the USA). After that, U.S. shipping typically takes an additional 2-4 days, while international shipments may take longer. My goal is to get your items to you within a week. If you have any questions, feel free to email me at beecreativepdx@gmail.com.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for any delays due to customs.
Returns and Exchanges
Exchanges
Your satisfaction is our priority! We stand behind our work and will repair any items that do not hold up to normal daily wear and tear at no cost to you. If an item is unrepairable or cannot be replaced, we offer exchanges within 90 days of purchase and will cover the shipping cost for your replacement items.
Returns
If you’re not completely satisfied with your new item, we understand—sometimes it happens. Our return policy allows for returns within 30 days; after that, we cannot offer refunds or exchanges. If you encounter any issues with a product, please reach out to us via email with the details, as we are committed to making it right.
Since many items are purchased as gifts, proof of purchase will be required for all exchanges and returns.
We strive to provide accurate photos and descriptions of all products, but please note that colors may vary on different devices. Descriptions include sizing, measurements, and types of metal to help you make informed purchases. If you have any questions before finalizing your order, feel free to email us at beecreativepdx@gmail.com.
For coordinated returns, customers are responsible for shipping costs, and original shipping fees are non-refundable. We recommend using a trackable shipping method or insuring high-value items when returning them.
Let me know if you need any further adjustments!
Copyright
All content on this site, including photography, writing, and products, is original and copyrighted by beecreativepdx.com © Jeri B. Stein 2009. All rights reserved.
Unauthorized distribution or commercial exploitation of this content is prohibited without my express written permission. Additionally, you may not transmit or store any content on other websites or electronic retrieval systems.